Contact
The quickest way to reach us is email. We answer within one working day, and we would much rather answer a sizing question before you order than process an exchange afterwards.
Best for anything with detail attached: sizing, made-to-measure numbers, artwork for a team order, or starting a return.
Phone
If we do not pick up, leave a message or send an email — email is the faster route to a proper answer.
Before you write in about sizing
Measure a jacket you already own and like the fit of, and send us those five numbers. That answers the question far more reliably than your own chest measurement does, because the jacket you own already contains the ease you actually want. The size guide explains how to measure.
Returns and exchanges
Email us within 14 days of delivery with your order number and we will send you a returns address the same working day. You do not need to give a reason. Full returns policy.
Ten jackets or more
Team, club and society orders go through Teams and Clubs. Send the quantity, a rough size split and your colours, and we will come back with a fixed price and a fixed lead time in writing.
Trading details
IVYFLAG
22 Wisden Road, Stevenage SG1 5HZ, United Kingdom